Caring for the Most Critical Patients First
Here at Burlington Emergency & Veterinary Specialists, we are experiencing a high demand for emergency veterinary services. Therefore, we have implemented our new triage priority levels (below) to care for the most critically injured or ill pets first.
COVID-19 Safety Protocols
The coronavirus (COVID-19) has created a number of challenges for all of our families, both personally and professionally. Our first priority is to keep you, your family, and your pets safe until this public health concern is stabilized. We appreciate your support and cooperation during this challenging time.
As of early June, we plan to begin welcoming our clients into the building with their pets. Masks will still be required until further notice, to allow time for our staff to get fully vaccinated. Please be patient, as COVID-related state and federal regulations and recommendations are changing constantly. If you have any questions, please call us at 802-863-2387.
We will continue to offer curbside care for clients who would prefer not to enter the building yet. Please call us when you arrive and let us know your preference, and a team member will come to your car.
We continue to request that prescription refills happen via phone. Please call us at 802-863-2387 and we can collect payment via a credit card over the phone. Refill requests may take 24-48 hours, so please plan ahead before you run out.
Precautions for Sick Humans
Rest assured that we have protocols in place to allow team members that feel ill to stay home and rest. We also ask that any pet owners that are ill to stay at home and have a healthy family member or friend bring an ill or injured animal to the hospital.
These are unprecedented and constantly changing times. Please be patient with us as we, like you, navigate through this uncharted territory. Call us anytime at 802-863-2387 if you have questions.