Dr. Josie Mallinckrodt,

We cannot thank you enough for helping us with Lizzie, from her care after the diagnosis to assisting her to a peaceful heaven. The decision was difficult, but now we know she is with her litter mate-brother, Linus and our Golden Denali who she loved dearly. We feel an enormous loss & know it will take time to adjust to her absence. The card and kind words you articulated so well, spoke to exactly what she was and that was gentle and loving. Your kindness of coming to our home and being here to help all of us, speaks volumes to your professionalism, kindness and warm heart. BEVS is lucky to have you as is the community you serve. Photos, videos and memories may be all that’s left, but she entered our lives with grace and exited with the same grace. Thank you for being here for this, your act of kindness with never be forgotten, Josie. We have comfort knowing that you are here in Vermont and deliver care for animals with such love & compassion, and we are thankful for that.

November 13, 2013

To Everyone at BEVS,

Debbie and I thank you all for the care you provided Buddy and also for the love you gave him.  Over the course of three years,  my “Little Boy” received care there he had some pretty rough times.  But, he always was made as comfortable as he could be and that goes for me as well.  We also want to thank you for the floral arrangement  seen in the picture at left.  Bud died in my arms right after giving me puppy kisses.

I wanted to send everyone at BEVS an email to let you know how grateful my fiancé and I are for everyone that participated in saving our little Ciel’s life.

We brought her in a couple of months ago after she was attacked by one of our other dogs and seemed to be in not-so-good shape. After spending the night for observation, her health seemed to worsen when everyone was hoping she would be good to go the next day. It seemed as though anything that could go wrong with her health did because of the trauma she suffered to her neck. She battled with fever, swelling, not being able to eat, low white blood cell count, and finally pneumonia in both lungs. As the days went on we became more and more terrified that we were going to lose her. We stayed up for days just holding onto every bit of hope we had so that our little Ciel could come home. After the 3rd night of her observation & treatment, she finally started to eat food again little by little and her attitude started getting better as well. After walking on eggshells for days, not sure, if she was going to make it, there was finally light at the end of the tunnel. On the morning of the fifth day, we were able to bring her home. She was not up to 100% yet, but she battled a lot while she was in the hospital. After many days of close observation, handling her with gloves, and giving her the prescribed medication, she was back to herself in no time.

I cannot say thank you enough to Josie Mallinckrodt, Tom Hecimovich, and all the staff that watched over our baby while she was there. You see, we do not have any children. Our dogs are our kids, so you can imagine how painful it was for us to be unsure if our Ciel was going to make it.

We are so grateful for everyone who helped bring our Ciel home.

Fondly,