Dear Dr. Harnett,
This note is long overdue but no less heartfelt. Thank you and the rest of the BEVS staff for making my short and extremely painful loss of my beloved Miss Edna cat bearable. All of the staff at Green Mountain Animal Hospital, Mill Hill Pet Crematory, my family and friends showed me that true kindness and compassion is very much alive and well, and goes far beyond the extra ordinary professional training and tasks. While I still cry often from missing her, I have a new stray named Fitz and my other 3 felines, I am left with knowing how much some people care. It helps all of us.