Nance and I want to thank you all for the kindness and the expert care you extended to our beloved 12-year-old Golden Retriever, Tuck, on April 29. None of us expected this to be his last day, but it was so. We have no doubt that we made the right decision, especially for him, a decision guided by direct and clear communication from the operating room during surgery. From the moment we entered BEVS, we were treated beautifully, with care and respect. Everyone on your staff was flawless – including Dr. Emily Picciotto and Helia Zamprogno, Katie Fitzpatrick, James Mackey, and everyone else we dealt with at what unexpectedly turned into a very, very difficult situation. You all were, for want of a better term, angels of mercy when we needed angels. The sadness we feel remains as does out gratitude for guiding us through those difficult moments.
Thank you so much,